Visual AtmosVisual Atmos

Privacy Policy

Last Updated: April 14, 2026

Visual Atmos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you register for an account, make a purchase, or interact with our platform.

  • Account Information: Your email address and securely hashed password.
  • Content Data: The text prompts you submit to generate media, and the resulting video or image files.
  • Payment Information: If you purchase a subscription or credits, your payment data is collected and processed securely by our third-party payment processor (Stripe). We do not store or process your full credit card numbers on our servers.
  • Technical Data: We automatically collect certain information when you visit the site, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Visual Atmos platform.
  • Process your transactions and manage your subscriptions.
  • Facilitate AI media generation based on your inputs.
  • Send you administrative emails, such as password resets and billing notifications.
  • Prevent fraudulent transactions and secure our platform against unauthorized access or rate-limit abuse.

3. Third-Party Data Processors

To operate our platform, we share necessary data with trusted third-party service providers. These providers are bound by strict data processing agreements:

  • Stripe: Used for secure payment processing and subscription management.
  • Google Cloud: Used to host our platform infrastructure and securely store your generated files.
  • Leonardo AI: Used to process your text prompts and facilitate the generation of video and image outputs.
  • ElevenLabs: Used to process your text prompts to generate ambient soundscapes and audio effects.

4. Data Retention and Automated Deletion

We practice data minimization and do not hoard your generated assets. Our servers enforce the following automated deletion cycles:

  • Videos and Sounds (Audio): Automatically and permanently deleted 7 days after generation.
  • Images: Automatically and permanently deleted 30 days after generation.

5. Cookies and Authentication

We use essential cookies and similar tracking technologies (such as JWT tokens) strictly to manage user sessions, keep you logged into your account securely, and authenticate your API requests. We do not use third-party tracking cookies for targeted advertising.

6. Your GDPR Data Protection Rights

As we are headquartered in Spain, you have specific rights under the General Data Protection Regulation (GDPR). You have the right to:

  • Access: Request copies of your personal data.
  • Rectification: Request correction of any inaccurate or incomplete information.
  • Erasure ("Right to be Forgotten"): Request that we delete your account and personal data.
  • Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
  • Data Portability: Request the transfer of your data to another organization.

To exercise any of these rights, or to completely delete your account, please contact us at info@visuallaurence.com or use the "Delete Account" feature located at the bottom of your Account page.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: info@visuallaurence.com

© 2026 Visual Atmos. All rights reserved.

Visual Atmos is an independent AI-assisted media generation platform. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Disney, Marvel, Warner Bros, Nintendo, or any of their subsidiaries or affiliates. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.